FAQs

Thanks for stopping by the Hassle Records official webstore. We'll try to cover all the general shipping information in this FAQ section, but if you have any further questions please drop us a mail via the contact form over HERE.

Worldwide shipping is available for the most products listed in our store, except where rights restrictions may limit us to do so on any specific title; i.e where we only have rights to sell within the UK/EU.

The vast majority of orders and packed and shipped by us from our office in London, UK, but some items are available for fulfilment from Austria, for EU based customers, and from Texas for North American based customers. Product-specific shipping information is shown on each individual product page. 

Please note that when purchasing a pre-order item alongside an item which has been released, and is available to be shipped immediately, both items will ship together on the release date of the pre-order item.

We endeavour to have orders shipped within three working days of being placed. Pre-order items are sent out a few days ahead of release, in an effort for these to arrive with customers as close to the release date as possible . We'll do everything we can to get your order to you as quickly as we can but please remember that once it has left us we cannot be responsible for how quickly the delivery service gets your order to you.

If you have a query or any issues regarding an order, please email tom@fulltimehobby.co.uk.

You can find out more about us and our brilliant artists at hasslerecords.com.